Case study · Telecoms infrastructure

Controls the business could still run a year later

CyPro built FreshWave assurance designed for the second inspection, controls the business genuinely operates, producing evidence as a by-product.

Client

FreshWave

FreshWave logo

Outcome

Public sector wins on the back of ISO 27001 and Cyber Essentials Plus

Where things stood

Public sector buyers wanted evidence before contracts, and evidence meant certification that would be checked again after the ink dried. The classic assurance failure loomed: a posture polished for the audit, decaying quietly afterwards, discovered at exactly the moment it costs the most.

The approach

A senior CyPro practitioner designed for the re-inspection from day one. Controls were chosen because FreshWave could genuinely operate them; hardening was engineered rather than recommended; and the evidence trail grew out of routine operations instead of a pre-audit scramble. Passing the first assessment was a by-product of the posture, not its purpose.

Why it matters for resilience work

The FCA’s 2026 observations describe the same failure in resilience form: self-assessments frozen since the compliance deadline, testing that never got severe, mapping that stopped at the contract. A resilience programme that only performs for its deadline decays exactly like an audit-groomed estate. The FreshWave discipline, controls the business actually runs and evidence produced by running them, is the standard our fixed-fee services are built to leave behind.

"Their new ISO 27001 and Cyber Essentials Plus certifications won them more public sector work."
Tom Bennett , CTO, FreshWave
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Where to begin

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