Where things stood
A FinTech meets scrutiny before it meets scale. Enterprise buyers wanted proof of Pactio’s controls before contracts, transatlantic customers expected SOC 2, and investor diligence sat on top of both, three demanding readers of the same underlying facts, arriving at once, at a company whose people were busy building product.
The approach
The engagement began with measurement rather than documentation: a senior consultant established the true state of the controls, ranked findings by the risk they carried rather than the audit box they ticked, and drove fixes in that order. Evidence was captured once, structured so each framework could read what it needed from the same base.
Why it matters for resilience work
Operational resilience supervision runs on the same principle. The FCA, the PRA and, for dual-scoped firms, DORA all interrogate one underlying reality: can your important services survive disruption, and can you prove it. Firms that build a single evidence base and let each regime read from it move faster and answer better than firms running a programme per regulator. Pactio’s seven months to two certificates is what that discipline buys.
